Important: Some of the procedures in this document initiate a User Account Control dialog that asks for your permission to continue. Continuing to work without restarting the computer can compound the problem. Always restart the computer after an installation fails or an error occurs to refresh its memory. Restart after each installation attempt or error.Adobe Technical Support uses this information to better assist you if you call. Track your results. Keep notes of the tasks you perform and the results of each, including errors and other problems.If not, move on to the next troubleshooting step. Once you complete a task, try to install again to see if your issue has been resolved. Perform the tasks in order. Follow the order of troubleshooting tasks as indicated in this document.To benefit most from this document, follow these suggestions: "Error reading CD-ROM.""Error reading device X:\" (where "X" is the drive letter for your CD-ROM drive)."X:\ unavailable." (where "X" is the drive letter for your CD-ROM drive).Please check write-access to the directory." "Unable to create a directory under C:\Windows\System."Setup is unable to load the installation script file."."Setup is unable to initialize the setup program."Not enough disk space on target drive while decompressing to."MS Setup Toolkit API Error, Bad Arg 3:AddSectionFiles to CopyList.".If the problem persists, contact the program vendor." "This program has performed an illegal operation and will be shut down.A frozen cursor or screen, blue screen, or unexpected restart.Follow the troubleshooting steps below to clear up many types of installation issues, including the following: I may need a new computer, so I’m holding off installing the software because I don’t want to install a software and then turn around and need to install it again on a new, different computer.Installation issues can be caused by many factors, including conflicting startup items, incorrect data in the Windows registry, and hardware conflicts. Like I said, I still need to install the software into my computer. In addition to the disks, this piece of paper advertising Adobe’s printing service was in the box… One is for Windows computers and the other is for Mac computers… When I opened the box, I found two disks. Opening the front cover of the box shows what this version of Photoshop Elements and Premiere Elements can do… Since I’m so slow in installing the new software, I wanted to write an unboxing post about the hard copy of the software. (There was also a chance I needed to buy a new computer, so installing new software on a computer I wouldn’t use anymore was illogical.)Įven though I did not install the software, I plan to do it sometime this summer. Even though things changed during the stay at home order, I was still busy with work and in my personal life, forcing me to delay installing the software on my computer. After debating for a while, I decided to buy the hard copy of Photoshop Elements and Premiere Elements combo pack while it was on sale.Įven though I planned to install the 2020 software, I have yet to do it. At the time, I also needed a new video editing software. The reason why I purchased this version is because my old version is from 2014 and I’m worried it will eventually be too old to be used on my computer and the 2020 version has the ability to digitally colorize black and white photographs. Before Arizona’s stay at home order went into effect, I bought the 2020 version of Photoshop Elements.
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